/create_record(COMPLAINT)

creates ticket in Aarambh which would be raised by either Buyer or Seller

Request Type: POST

Request Body: {"type":"COMPLAINT","data":<<complaint_data>>}}

• type: Determines the type of record that is being sent to Aarambh

• data: complaint_data schema is defined as follows

  {
          "order_id":"String" (Buyer app order ID as received over network),
          "description":{
              "short_desc":"String",
              "long_desc":"String",
              "code":"String" (category code as mentioned by ONDC),
              "additional_desc":{
                  "url": "String",
                  "content_type": "String"
              },
              "images":[]
          },
          "domain":"String" (Domain Code as standardized by ONDC)
      }

Request Headers: {'Authorization':'Signature generated','subscriberid':'ONDC transactional subscriber Id'}

Response:

1. Success Response : {"message":{"ack":{"status":"ACK","complainant_id":"uuid"}}

   1. complainant_id received with ACK is a unique ID to identify a Seller or a Buyer

2. Errors:

   1. data is not present: {"message":{"ack":{"status":"NACK"},"error":{"error":"Record data 'data' is missing"}}

   2. type is not present: {"message":{"ack":{"status":"NACK"},"error":{"error":"Record data 'type' is missing"}}

   3. other errors: {"message":{"ack":{"status":"NACK"},"error":{"error":"internal server error"}}